Privacy Policy
Your trust matters. This privacy policy explains how we collect, use, and protect information when you use the Vinnie Autos.
Last updated: June 1, 2024
1. Overview
Vinnie Autos provides unified access to AI model APIs and related developer tooling. This policy outlines our practices regarding the personal data we process through the dashboard, billing systems, APIs, and associated services. By using the Services, you agree to the terms of this policy and our Terms of Service.
2. Information We Collect
The information we collect depends on how you interact with the Services. We limit collection to what is necessary to operate, secure, and improve the platform.
Account Data
Contact information, login credentials, organization details, billing profiles, and communications you send to our team.
Usage Data
Logs generated from API calls, dashboard interactions, device metadata, feature usage, and diagnostics that help us improve reliability.
Service Data
Content and prompts you transmit through the APIs as part of providing the Services. We store and process this data only as necessary to fulfill requests, monitor abuse, and comply with applicable law.
3. How We Use Information
We use personal data to deliver and enhance the Services, including account provisioning, authentication, usage analytics, support, billing, service personalization, abuse prevention, and regulatory compliance. We may aggregate or de-identify data for research and benchmarking, provided it cannot reasonably be used to identify an individual or organization.
Where required by law, we maintain processing records and conduct privacy impact assessments to ensure responsible handling of data.
4. Legal Bases for Processing
For individuals located in the European Economic Area, United Kingdom, or other regions that require a lawful basis, we process personal data under the following bases:
- Performance of a contract to deliver the Services you request.
- Legitimate business interests such as securing our infrastructure, improving features, and preventing abuse.
- Compliance with legal obligations including KYC/AML, tax, and regulatory reporting.
- Your consent, when we rely on optional analytics, marketing communications, or beta programs.
5. Sharing and Disclosure
We do not sell personal data. We share information only with trusted subprocessors, service providers, and integration partners that enable billing, hosting, analytics, email delivery, and customer support. These partners are bound by contractual obligations to safeguard the data and use it only for the specified purpose.
We may disclose information when required by law, court order, or governmental request, or when necessary to protect the rights, property, or safety of Vinnie Autos, our users, or the public. If we undergo a merger, acquisition, or asset sale, we will provide notice before personal data is transferred.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. API logs are typically retained for a limited window to troubleshoot issues and enforce usage policies.
When data is no longer required, we delete it or anonymize it in accordance with industry standards and regulatory guidance.
7. Security
We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration. Measures include encryption in transit and at rest, role-based access controls, continuous monitoring, and routine security assessments. No method of transmission over the internet is entirely secure, so we cannot guarantee absolute security, but we work continuously to strengthen our defenses.
8. International Transfers
Our infrastructure may process data in the United States and other jurisdictions. When transferring personal data across borders, we implement appropriate safeguards such as Standard Contractual Clauses and conduct transfer impact assessments as required by applicable laws.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data. You can exercise these rights by contacting us using the details below or by managing settings within the dashboard.
- Access your personal data and request copies in a portable format.
- Rectify inaccurate personal data or update account information directly in the dashboard.
- Request deletion of personal data, subject to legal and contractual limitations.
- Object to or restrict certain processing activities, including marketing communications.
- Withdraw consent when we rely on it as the lawful basis for processing.
10. Children's Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal data from children. If we learn that a child has provided personal information, we will take steps to delete it. If you believe a child has provided personal data to us, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or applicable laws. When we make material updates, we will notify you through the Service or via email. Continued use of the Services after the effective date of an update constitutes acceptance of the revised policy.
12. Contact
If you have questions about this policy, data protection, or would like to exercise your rights, contact our privacy team at privacy@aiplatform.com. You may also reach us by mail at: Vinnie Autos, 123 Innovation Way, Wilmington, DE 19801 USA.
Need a data processing agreement?
Reach out to our privacy team to request a DPA or learn more about our security posture.